https://theaimgroup.zendesk.com/hc/en-us 2026-05-06T11:15:37Z https://theaimgroup.zendesk.com/hc/en-us/articles/23907747114007-What-device-will-I-need-to-complete-a-course 2024-07-02T08:40:26Z https://theaimgroup.zendesk.com/hc/en-us/articles/23907775658007-Why-can-t-I-find-the-course-I-am-looking-for 2024-07-02T08:41:52Z https://theaimgroup.zendesk.com/hc/en-us/articles/23907780245271-How-do-I-enrol 2024-07-02T08:39:35Z https://theaimgroup.zendesk.com/hc/en-us/articles/23907792171159-When-can-I-start 2024-07-02T08:42:35Z https://theaimgroup.zendesk.com/hc/en-us/articles/23907814628631-What-is-a-level-2 2024-08-18T14:21:35Z https://theaimgroup.zendesk.com/hc/en-us/articles/23907818724119-How-will-I-be-supported 2024-07-01T16:11:00Z https://theaimgroup.zendesk.com/hc/en-us/articles/23907820122775-Why-have-I-not-received-the-certificate-for-my-course 2024-07-02T08:40:51Z https://theaimgroup.zendesk.com/hc/en-us/articles/23907831099799-What-is-the-difference-between-a-level-3-and-an-Apprenticeship 2024-07-02T08:42:18Z https://theaimgroup.zendesk.com/hc/en-us/articles/23907847979671-It-has-been-over-10-working-days-since-completing-my-enrolment-form-and-I-still-have-not-received-logins-to-my-course-what-should-I-do 2024-07-02T08:41:44Z https://theaimgroup.zendesk.com/hc/en-us/articles/23907851143831-I-no-longer-wish-to-continue-with-my-course-who-should-I-contact 2024-07-02T08:43:08Z https://theaimgroup.zendesk.com/hc/en-us/articles/23907854136087-What-is-a-level-3 2024-07-02T08:41:36Z https://theaimgroup.zendesk.com/hc/en-us/articles/23907871520407-What-is-an-Apprenticeship 2024-07-02T08:42:42Z https://theaimgroup.zendesk.com/hc/en-us/articles/23907883348503-How-many-courses-can-I-do-at-one-time 2024-07-01T15:46:22Z https://theaimgroup.zendesk.com/hc/en-us/articles/23907905736599-What-evidence-is-required-to-determine-eligibility-for-a-funded-course 2024-07-02T08:42:08Z https://theaimgroup.zendesk.com/hc/en-us/articles/23907906795287-I-m-struggling-to-meet-the-deadlines-for-my-course-what-should-I-do 2024-07-02T08:43:24Z https://theaimgroup.zendesk.com/hc/en-us/articles/23915680211607-I-have-completed-my-initial-assessments-what-happens-next 2024-07-02T08:40:40Z https://theaimgroup.zendesk.com/hc/en-us/articles/23915682685207-I-m-interested-in-a-particular-course-but-can-t-find-it-on-your-website-who-can-I-contact 2024-07-02T08:40:00Z https://theaimgroup.zendesk.com/hc/en-us/articles/23915702550807-What-is-an-online-qualification 2024-07-02T08:41:11Z https://theaimgroup.zendesk.com/hc/en-us/articles/23915725903127-How-do-I-Enrol-on-a-Level-3-Course 2025-10-19T11:01:09Z https://theaimgroup.zendesk.com/hc/en-us/articles/23915743612695-What-s-the-best-course-for-me 2024-07-02T08:41:18Z https://theaimgroup.zendesk.com/hc/en-us/articles/23915831014295-How-do-I-pay-for-a-course 2024-07-02T08:38:44Z https://theaimgroup.zendesk.com/hc/en-us/articles/23915832972695-Do-the-qualifications-expire 2024-07-02T08:39:15Z https://theaimgroup.zendesk.com/hc/en-us/articles/23915849672727-What-happens-if-I-don-t-complete-the-paid-course-in-time 2024-07-02T08:39:23Z https://theaimgroup.zendesk.com/hc/en-us/articles/23915859657111-Can-you-get-a-refund-if-you-don-t-enjoy-the-course 2024-07-02T08:43:31Z https://theaimgroup.zendesk.com/hc/en-us/articles/23915861664535-Will-I-get-access-to-the-course-as-soon-as-I-ve-paid 2024-07-02T08:39:52Z https://theaimgroup.zendesk.com/hc/en-us/articles/23915894386327-Why-is-there-a-limit-to-how-long-I-can-access-the-course-if-I-ve-paid-for-it 2024-07-02T08:40:17Z https://theaimgroup.zendesk.com/hc/en-us/articles/23915906334871-Is-there-an-age-requirement-to-do-a-paid-course 2024-07-02T08:39:44Z https://theaimgroup.zendesk.com/hc/en-us/articles/23915919505559-Can-I-get-an-extension-on-the-course-access 2024-07-02T08:42:01Z https://theaimgroup.zendesk.com/hc/en-us/articles/23915948664983-What-does-Virtual-Classroom-mean 2024-07-02T08:41:03Z https://theaimgroup.zendesk.com/hc/en-us/articles/23915956820759-How-many-courses-can-you-do-at-once 2024-07-02T08:41:27Z https://theaimgroup.zendesk.com/hc/en-us/articles/23915984489111-Can-I-put-these-courses-on-my-CV 2024-07-02T08:40:33Z https://theaimgroup.zendesk.com/hc/en-us/articles/23933448912151-How-long-do-my-Payl8r-refunds-take 2024-07-01T16:12:33Z https://theaimgroup.zendesk.com/hc/en-us/articles/23933450774551-How-do-I-qualify-for-Payl8r 2024-07-01T16:13:07Z https://theaimgroup.zendesk.com/hc/en-us/articles/23933453070359-What-if-I-miss-a-payment 2024-07-01T16:22:56Z https://theaimgroup.zendesk.com/hc/en-us/articles/23933458724375-How-long-will-it-take-for-my-decision-to-be-made-with-Payl8r 2024-07-01T16:12:55Z https://theaimgroup.zendesk.com/hc/en-us/articles/23933460208279-Is-Payl8r-interest-free 2024-07-01T16:13:26Z https://theaimgroup.zendesk.com/hc/en-us/articles/23933466752151-Is-there-a-cost-to-using-finance-Payl8r 2024-07-01T16:12:42Z https://theaimgroup.zendesk.com/hc/en-us/articles/23933478778135-Why-was-I-declined-by-Payl8r 2024-07-01T16:12:21Z https://theaimgroup.zendesk.com/hc/en-us/articles/23933482336407-What-will-finance-cost-me 2024-07-01T16:22:20Z https://theaimgroup.zendesk.com/hc/en-us/articles/23933482946839-How-is-my-affordability-tested-for-Payl8r 2024-07-01T16:22:32Z https://theaimgroup.zendesk.com/hc/en-us/articles/23933487206039-Can-I-repay-my-payment-loan-early 2024-07-01T16:28:15Z https://theaimgroup.zendesk.com/hc/en-us/articles/23933490727703-I-m-confused-What-s-next-after-I-sign-up 2024-07-02T08:33:53Z https://theaimgroup.zendesk.com/hc/en-us/articles/23933502944151-What-will-happen-to-my-Credit-Profile-if-I-use-Payl8r 2024-07-01T16:28:27Z https://theaimgroup.zendesk.com/hc/en-us/articles/23933506313623-Requesting-extensions 2024-07-01T16:29:21Z https://theaimgroup.zendesk.com/hc/en-us/articles/23933512347543-What-happens-if-I-pay-in-instalments-but-don-t-have-enough-money-to-continue-paying 2024-07-01T16:22:43Z https://theaimgroup.zendesk.com/hc/en-us/articles/23933516116375-How-much-time-would-I-need-to-complete-a-Level-2-Qualification 2025-11-18T14:13:27Z https://theaimgroup.zendesk.com/hc/en-us/articles/23933531687319-How-are-our-Courses-Free 2024-07-01T16:29:32Z https://theaimgroup.zendesk.com/hc/en-us/articles/23933555991703-When-will-I-receive-my-qualification-certificate 2024-07-02T08:34:21Z https://theaimgroup.zendesk.com/hc/en-us/articles/23933562941975-Who-can-I-speak-to 2024-07-02T08:35:24Z https://theaimgroup.zendesk.com/hc/en-us/articles/23933563245975-Why-haven-t-I-received-my-college-logins 2024-07-02T08:35:34Z https://theaimgroup.zendesk.com/hc/en-us/articles/23933573171863-Will-I-need-to-prove-my-identity-in-any-way 2024-07-02T08:35:10Z https://theaimgroup.zendesk.com/hc/en-us/articles/23933577642391-Are-there-any-hidden-charges 2024-07-02T08:38:59Z https://theaimgroup.zendesk.com/hc/en-us/articles/23933592362007-How-am-I-eligible-for-a-free-course 2025-09-13T08:58:25Z https://theaimgroup.zendesk.com/hc/en-us/articles/23933596403095-Why-has-my-BKSB-taken-me-to-a-screen-with-a-pause-symbol-or-asked-me-to-contact-my-tutor 2024-07-13T22:43:58Z https://theaimgroup.zendesk.com/hc/en-us/articles/23933597320343-How-are-Level-3-Apprenticeships-funded 2024-07-02T08:36:07Z https://theaimgroup.zendesk.com/hc/en-us/articles/23933605092247-Can-I-book-another-course-after-completing-my-first-one 2026-01-03T16:29:29Z https://theaimgroup.zendesk.com/hc/en-us/articles/23933609063831-What-is-the-duration-of-a-Level-3-Apprenticeship 2024-07-02T08:39:07Z https://theaimgroup.zendesk.com/hc/en-us/articles/23933610385175-How-is-training-delivered-within-apprenticeship-programmes 2024-07-02T08:36:25Z https://theaimgroup.zendesk.com/hc/en-us/articles/23933619048599-What-do-I-do-once-I-have-purchased-my-CPD-Course 2024-07-02T08:36:53Z https://theaimgroup.zendesk.com/hc/en-us/articles/23933624115351-What-is-an-Apprenticeship 2024-07-02T08:36:16Z https://theaimgroup.zendesk.com/hc/en-us/articles/23933628103703-What-is-a-CPD-Course 2024-07-02T08:36:43Z https://theaimgroup.zendesk.com/hc/en-us/articles/23933632008087-Who-can-do-an-apprenticeship 2024-07-02T08:36:34Z https://theaimgroup.zendesk.com/hc/en-us/articles/23933635867927-What-is-accredited-CPD-training 2024-07-02T08:37:02Z https://theaimgroup.zendesk.com/hc/en-us/articles/23933649400855-Are-the-Short-Courses-all-online 2024-07-02T08:37:12Z https://theaimgroup.zendesk.com/hc/en-us/articles/23933684047255-How-are-the-courses-delivered 2024-07-02T08:38:01Z https://theaimgroup.zendesk.com/hc/en-us/articles/23933686024855-Can-I-be-refunded-for-the-Short-Course 2024-07-02T08:38:35Z https://theaimgroup.zendesk.com/hc/en-us/articles/23933693549207-Am-I-required-to-upload-personal-information-for-these-Short-Courses 2024-07-02T08:37:20Z https://theaimgroup.zendesk.com/hc/en-us/articles/23933699057815-How-many-attempts-will-I-get-to-complete-the-course 2024-07-02T08:38:11Z https://theaimgroup.zendesk.com/hc/en-us/articles/23933706920727-When-can-I-access-my-Short-Course 2024-07-02T08:37:40Z https://theaimgroup.zendesk.com/hc/en-us/articles/23933707834519-I-can-t-locate-my-Short-Course-logins 2024-07-02T08:37:50Z https://theaimgroup.zendesk.com/hc/en-us/articles/23933747666839-How-will-I-receive-my-Short-Course-certificate 2024-07-02T08:38:21Z https://theaimgroup.zendesk.com/hc/en-us/articles/25075257010199-I-haven-t-received-my-course-access 2024-07-22T15:15:08Z https://theaimgroup.zendesk.com/hc/en-us/articles/25075282007959-How-do-I-start-my-paid-course 2024-07-22T15:15:08Z https://theaimgroup.zendesk.com/hc/en-us/articles/25075710885655-What-courses-are-free 2024-07-22T15:15:07Z https://theaimgroup.zendesk.com/hc/en-us/articles/25075781407895-How-can-I-get-registered-for-a-free-course 2024-09-24T08:17:17Z https://theaimgroup.zendesk.com/hc/en-us/articles/25075791809047-This-course-isn-t-available-in-my-area 2024-07-22T15:15:54Z https://theaimgroup.zendesk.com/hc/en-us/articles/25075804551959-What-does-no-funding-mean 2024-07-22T15:15:06Z https://theaimgroup.zendesk.com/hc/en-us/articles/25075876155799-Can-I-get-a-laptop-grant 2024-07-22T16:03:23Z https://theaimgroup.zendesk.com/hc/en-us/articles/25076176680727-Can-I-pay-for-a-free-course 2024-07-22T16:03:22Z https://theaimgroup.zendesk.com/hc/en-us/articles/25076281101847-What-courses-do-you-offer 2024-07-22T16:03:21Z https://theaimgroup.zendesk.com/hc/en-us/articles/25076289606551-I-m-interested-in-level-4-teaching-assistant-can-I-pay-monthly 2024-07-22T16:03:21Z https://theaimgroup.zendesk.com/hc/en-us/articles/25076312624023-Can-I-begin-a-course-now 2024-07-22T16:03:22Z https://theaimgroup.zendesk.com/hc/en-us/articles/25076323442199-Is-it-online-classes 2024-08-05T15:16:57Z https://theaimgroup.zendesk.com/hc/en-us/articles/25076383513879-How-quickly-can-I-sit-exams-after-enrolling-on-to-a-free-course 2024-07-22T16:03:20Z https://theaimgroup.zendesk.com/hc/en-us/articles/25076500045079-I-need-to-improve-my-English-and-Math-s-what-can-I-do 2024-12-11T22:38:17Z https://theaimgroup.zendesk.com/hc/en-us/articles/25076533266711-When-do-courses-start-Free-courses 2025-10-18T07:54:19Z https://theaimgroup.zendesk.com/hc/en-us/articles/25076676834967-Can-any-Uk-resident-apply-for-a-free-course 2024-07-22T16:03:19Z https://theaimgroup.zendesk.com/hc/en-us/articles/25076743837975-Do-you-have-Functional-Skills-Level-2-English-for-an-18-year-old 2024-07-22T16:03:18Z https://theaimgroup.zendesk.com/hc/en-us/articles/25076958044055-I-haven-t-received-my-logins-for-my-Free-Course 2024-07-22T16:03:17Z https://theaimgroup.zendesk.com/hc/en-us/articles/25076992438807-Do-you-offer-English-speaking-classes 2024-07-22T16:03:18Z https://theaimgroup.zendesk.com/hc/en-us/articles/25077008492951-Are-all-your-courses-for-19 2024-07-22T16:03:17Z https://theaimgroup.zendesk.com/hc/en-us/articles/25077128353687-How-long-do-the-free-courses-last 2024-07-22T16:02:51Z https://theaimgroup.zendesk.com/hc/en-us/articles/25077191598487-What-shall-I-do-next-after-completing-my-course 2024-07-22T16:02:51Z https://theaimgroup.zendesk.com/hc/en-us/articles/25077219962007-Are-courses-recognised-for-entry-into-university 2024-07-22T16:02:32Z https://theaimgroup.zendesk.com/hc/en-us/articles/25077239103895-Can-I-complete-my-CPD-hours-with-The-AIM-Group 2024-07-22T16:02:33Z https://theaimgroup.zendesk.com/hc/en-us/articles/25077288497815-Will-there-be-exams-at-the-end-of-my-free-course 2025-10-30T07:41:44Z https://theaimgroup.zendesk.com/hc/en-us/articles/25077314726167-Can-I-complete-my-course-on-my-phone 2024-07-22T16:02:16Z https://theaimgroup.zendesk.com/hc/en-us/articles/25077341086871-Will-I-need-to-go-to-college-for-my-course 2024-07-22T16:02:34Z https://theaimgroup.zendesk.com/hc/en-us/articles/25077392672919-Can-I-improve-my-English-language-via-the-Functional-Skills-English-courses 2024-10-17T17:36:13Z https://theaimgroup.zendesk.com/hc/en-us/sections/23907786278039-General-Questions 2024-12-11T22:38:17Z https://theaimgroup.zendesk.com/hc/en-us/sections/23907825289495-Apprenticeship-FAQs 2024-07-02T08:42:42Z https://theaimgroup.zendesk.com/hc/en-us/sections/23907840832535-Level-3-FAQs 2025-10-19T11:01:09Z https://theaimgroup.zendesk.com/hc/en-us/sections/23907851725463-Free-Courses-Level-2-FAQs 2026-01-03T16:29:29Z https://theaimgroup.zendesk.com/hc/en-us/sections/23915796037655-Paid-Qualifications-FAQs 2024-07-22T16:03:18Z https://theaimgroup.zendesk.com/hc/en-us/sections/23933454903703-Finance-FAQs 2024-07-01T16:28:27Z https://theaimgroup.zendesk.com/hc/en-us/sections/23933611556119-Short-Courses-FAQs 2024-07-22T16:02:33Z https://theaimgroup.zendesk.com/hc/en-us/categories/23907728915095-The-AIM-Group-Help-Centre 2026-01-03T16:29:29Z